Terms of Service

Time/Assure Platform Agreement

Important Information

Effective Date: August 8, 2025

Last Updated: June 15, 2025

Governing Law: State of Georgia

Contact: support@time-assure.com

IMPORTANT LEGAL NOTICE

THESE TERMS CONTAIN BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.

Please read all sections carefully before using our services. By using Time/Assure, you agree to resolve disputes through individual arbitration only.

1. Introduction and Acceptance of Terms

1.1. Welcome to Time/Assure

Welcome to Time/Assure, a Georgia limited liability company located at 2925 Buford Dr, Buford, GA 30519. We operate a sophisticated digital platform designed to facilitate appointment scheduling, calendar management, commitment-based booking systems, automated communications, payment processing facilitation, and related organizational technologies. These Terms govern all interactions between Time/Assure and any individual, business entity, organization, or other legal person who accesses, uses, or attempts to use our Services.

1.2. Comprehensive Binding Agreement

BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT: (a) you have read and understood these Terms in their entirety; (b) you agree to be legally bound by all provisions; (c) you have the legal authority to enter into this binding contract; (d) your use constitutes acceptance of these Terms; and (e) these Terms form a legally enforceable agreement. These Terms incorporate our Privacy Policy, Acceptable Use Policies, and any supplemental terms.

1.3. Strict Eligibility Requirements

The Services are exclusively for: (a) individuals who are at least 18 years old; (b) individuals with full legal capacity to enter binding contracts; (c) business entities validly existing under applicable law; and (d) users with lawful authority to bind themselves or their entity. If accessing on behalf of an organization, you represent that you have full authority to bind such entity to these Terms.

2. Service Description and Critical Clarifications

2.1. Platform Overview

Time/Assure operates as a comprehensive digital platform facilitating: appointment booking systems, calendar management, commitment deposit collection, automated notifications, payment processing facilitation, analytics tools, and integration capabilities with third-party applications.

2.2. CRITICAL: NOT AN ESCROW SERVICE

TIME/ASSURE IS NOT: A bank, financial institution, money services business, escrow agent, trustee, fiduciary, insurer, or guarantor. We operate exclusively as a technology platform facilitating payment collection and administrative functions. We act solely as a limited payment processing facilitator, not in any fiduciary capacity.

2.3. Commitment Deposit System

Our commitment deposit system operates as third-party collection services: Service Providers establish deposit requirements, Clients submit deposits through our platform, we facilitate collection via payment processors, and deposit disposition follows pre-established policies. Time/Assure's role is limited to facilitation and does not guarantee performance by any party.

5. Fees, Payments, and Financial Terms

5.1. Service Fees

Time/Assure may charge fees including subscription fees, transaction processing fees, deposit management fees, and other fees as disclosed. All fees are in U.S. Dollars, exclusive of taxes, non-refundable except as required by law, and subject to change with notice.

5.2. Third-Party Payment Processing

We utilize third-party payment processors (Stripe, PayPal, etc.). By using our Services, you agree to their terms. Time/Assure is not responsible for payment processor performance, security, or policies.

5.3. Refunds and Disputes

All fees paid to Time/Assure are generally non-refundable. Deposit disputes must be resolved between Service Providers and Clients, with Time/Assure providing only administrative support as a neutral facilitator.

10. Comprehensive Disclaimers of Warranties

"AS IS" Disclaimer: THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." Time/Assure expressly disclaims all warranties including merchantability, fitness for particular purpose, and non-infringement. We make no guarantees regarding service reliability, accuracy, or performance.

11. Extensive Limitation of Liability

Maximum Liability Protection: TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIME/ASSURE SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, goodwill, use, data, or other intangible losses
  • Disputes between Service Providers and Clients
  • Third-party performance or non-performance
  • Payment processing or commitment deposit issues

TOTAL LIABILITY CAP: The greater of fees paid in the past 12 months or $100.00

12. User Indemnification Obligations

You Agree to Defend Time/Assure: You must defend, indemnify, and hold harmless Time/Assure from all claims arising from: (a) your use of the Services; (b) violation of these Terms; (c) violation of third-party rights; (d) User Content you submit; (e) disputes with other users; (f) your business activities; and (g) any negligent acts or misconduct.

13. Mandatory Dispute Resolution and Arbitration

13.1. Governing Law

These Terms are governed by Georgia state law, without regard to conflict of laws principles.

13.2. Mandatory Binding Arbitration

ALL DISPUTES MUST BE RESOLVED THROUGH BINDING ARBITRATION administered by the American Arbitration Association in Atlanta, Georgia. The arbitrator's decision is final and binding.

13.3. Class Action and Jury Trial Waiver

YOU WAIVE THE RIGHT TO: (a) trial by jury; (b) participate in class actions; (c) join or consolidate claims; and (d) bring claims on behalf of others. Each party may only bring individual claims.

15. Contact Information and Legal Notices

For questions, concerns, or legal notices regarding these Terms of Service:

General Contact:

Company: Time/Assure

Address: 2925 Buford Dr
Buford, GA 30519

Phone: (404) 918-9992

Email: support@time-assure.com

Legal Department:

Legal Email: legal@time-assure.com

DMCA Notices: dmca@time-assure.com

Urgent Matters: Call main number and request Legal Department

All legal notices must be in writing

Legal Acknowledgment

BY USING TIME/ASSURE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE COMPREHENSIVE TERMS OF SERVICE.

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