Privacy Policy

1.1. Who We Are

Time/Assure ("we," "us," or "our") is a Georgia limited liability company located at 2925 Buford Dr, Buford, GA 30519. We operate a digital platform that facilitates appointment scheduling, commitment deposits, and related services. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our platform, website, mobile applications, and related services (collectively, the "Services").

1.2. Information Covered

This Privacy Policy applies to all personal information we collect through: (a) our website and mobile applications; (b) account registration and user profiles; (c) appointment booking and scheduling activities; (d) payment processing and commitment deposits; (e) customer support interactions; (f) marketing communications; and (g) any other interactions with our Services.

1.3. Legal Basis for Processing

We process personal information based on: (a) your consent; (b) performance of our contract with you; (c) compliance with legal obligations; (d) protection of vital interests; (e) performance of tasks in the public interest; and (f) our legitimate business interests, balanced against your privacy rights.

2.1. Information You Provide

2.2. Information We Collect Automatically

2.3. Information from Third Parties

We may receive information from payment processors, identity verification services, calendar applications, social media platforms (if you connect them), and public databases. We only collect such information with appropriate consent or legal basis.

3.1. Service Provision

We use your information to:

• Create and manage your account
• Process appointments and bookings
• Facilitate commitment deposits and payments
• Send appointment reminders and notifications
• Provide customer support
• Resolve disputes and handle claims

3.2. Platform Improvement

We analyze usage data to:

• Improve our Services and user experience
• Develop new features and functionality
• Conduct research and analytics
• Prevent fraud and ensure security
• Comply with legal obligations

3.3. Communications

We may send you service-related communications, promotional messages (with consent), security alerts, and updates about our Services. You can opt out of marketing communications at any time.

4.1. Service Providers

We share information with trusted third parties who help us operate our Services:

• Payment processors (Stripe, PayPal, etc.)
• Cloud hosting and data storage providers
• Identity verification services
• Customer support platforms
• Analytics and marketing tools

4.2. Legal Requirements

We may disclose information when required by law, legal process, or government request, or to protect our rights, property, safety, or that of our users or the public.

4.3. Business Transfers

In connection with any merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to appropriate privacy protections.

5.1. Security Measures

5.2. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the information.

6.1. Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent where applicable

6.2. Communication Preferences

You can control the communications you receive from us through your account settings or by following unsubscribe instructions in our emails. Note that you cannot opt out of service-related communications necessary for account security and transaction processing.

6.3. California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising privacy rights.